Josh Jacobs

• Foster, maintain and promote business sales relationships with the current along with prospected clients. • Provide assistance in all operations for my client list while attending to branch requests as necessary. • Scout and analyse potential customers in the branch’s region. • Help educate new employees about branch operations, procedures and customer service expectations. • Performed closing duties regularly, as well as assuring all shipments for the day were ready and properly documented.

• Maintain and promote business and sales relationships with current clients. • Provide day-to-day support with sales, quoting, purchasing and billing for branch clients. • Attend to and maintain Fastenal-managed inventories installed in customer locations. • Performed closing duties on a daily basis, along with locking up the branch.

• Provided clients with exceptional customer service. • Identify client needs and recommend suitable products and/or solutions. • Performed opening and closing duties efficiently and accurately. • As frontline, I was the face of the company. In knowing so, I developed lasting relationships between the company and our clients.