Juan Carlos Alvarez

Currently I am responsible for data entry, prescreening, and follow up processing with certain applicants, drafting memoranda to accompany returned petitions, accepting documents and interviewing applicants and petitioners at the intake window before their case is adjudicated by a Consular Officer, analyzing complex information, reviewing applications and documents for completeness and verifying the data entered into the Immigrant Visa Overseas system.

Inspect, remove and replace damaged or defective components with aid of overlays, manuals and sketches. Alerted and worked with materials and supervisors to prevent fallout from devices. Skilled in information systems management, analysis, troubleshooting, testing, documentation, internal control procedures, system and program security, systems analysis, hardware and software installation, applications and program management, technical support, and network administration.

Temporarily assigned as sales representative for a fast-paced company specializing in dial-up internet service sales over the telephone. Performed all aspects of customer service and satisfaction, including answering busy multi-line phone system, coordinating special promotions, and providing detailed information for various plans.

Management Systems, Labor legislation, Recruitment and integration, Performance measure, Organizational behavior, Emotional intelligence, Project management.