Mag. Juan Pablo Medina

Supervision of public investment projects and programs across Latin America financed by the Economic Development Cooperation Fund (EDCF). Scope of Duties: o Preparation of country profiles: economical and socio-political context analysis. o Identification of cooperation opportunities for EDCF. o Acting as liaison with country governments to ensure effective collaboration and to facilitate project implementation. o Periodical reporting of project portfolio status to Head Office.

Consultant on Mobile Telecommunications and Information & Communication Technologies (ICTs) for Development: Innovation, Business Models for Base of Pyramid (BoP), e-Government, Mobile Money, Mobile Financial Services, Financial Inclusion, Open Data, Design Thinking, Lean Business Models.

Consultancy for a local start-up. Responsible for opening market within a country area for enterprise mobile applications in partnership with the biggest MNO at Colombia, to sell a cloud-based application on a SaaS model.

Integration Consultant for Mobile Banking: Project management advisor and technical consultant for the development and implementation of an interoperable platform for mobile financial services at Peru (www.mibim.pe), involving multiple stakeholders from the telecommunications and financial sectors. Solution based in Ericsson Wallet Platform (EWP).

Consultant on Mobile Telecommunications and Information & Communication Technologies (ICTs) for Development: Innovation, Business Models for Base of Pyramid (BoP), e-Government, Mobile Money, Mobile Financial Services, Financial Inclusion, Open Data, Design Thinking, Lean Business Models.

Total PM for unification of Mobile Networks (Core, RAN, Billing & Charging) at Central America. Functions: Scoping, Planning, Execution and Control of Merger & Acquisition project. Coordination of team of Project Managers and Solution Architects on integration strategy for unification of two operating networks as part of M&A. Weekly progress reports to customer. Budget responsible.

Functions: Execution and Control for completion of a Core Network Swap project. Strong focus on successful execution with strict cost control, completing 85% of project with 10% cost reduction (EAC). Work with Global Center on resource coordination for complex layered architecture upgrade.

Project Manager for policy management and charging at broadband domain (WiMAX/DSL). Functions: Scoping, Planning, Execution and Control of multi-vendor integration project on Bandwidth Management, Charging & Billing for Broadband: Deep Packet Inspection (DPI), Policy and Charging Rules/Enforcement Functions (PCRF/PCEF).

Functions: Coordination of multiple Ericsson projects until successful network operation cutover (commercial service launch). Projects: Civil Works, Core, Transmission, Revenue Management and Service Layer. Work with Account Management and customer on expansion plans and new services after commercial launch.

Functions: Assessment and recovery of an initiated project. Contribution to solution review in order to match deliverables with actual customer business needs. Resource coordination, order handling, project control and technical support to the team. Coordination of commercial service launch.

Mobile Messaging and Enabler platforms at MUSA, technical expert. Functions: Implementation activities, support procedures, training to Ericsson local team, Emergency attention & problem solving with Global Support Delivery Center (GSDC).

Project Management, Service Layer (VAS) and Systems Integration Central and Northern Latin America. Functions: Planning, execution and control of SI projects across the region, related to Ericsson Service Layer solutions, including MMC, GPRS, Mobile Application Service Platforms (MIEP, EMO, ECDS), VAS platforms (USIS, EMA), etc.

Regional Support. Customer Service Request (CSR) handling for Ericsson Platforms: MMC – MML – MIEP. Analysis and solution of technical issues. Patch loads. Emergency attention & escalation to Second Line Support. Operation and Maintenance: Administration of data nodes. Planning, execution and documentation of O&M tasks. Troubleshooting network faults. Support on System Integration activities.

Administration of Service Contracts. Coordination of preventive/corrective maintenance activities (Ericsson-Customer), Customer Service Requests (CSR’s) follow-up with Ericsson support (FLS, SLS, 3LS).

Support, Implementation and Test Engineer. Customer Service Report (CSR) handling. First Line Support: analysis, escalations, etc. Test execution. On-site activity coordination with customer.

Project Management