Juan Iraola

Responsible Service Area: - P&L Service & Support - Service Delivery: Customer' projects: Implementation, migration, optimitation of different Software, mainly ERP. - Medium term initiatives to increase the profitability of the operations: Methodology definition and implentation, training planning, human resources activities. - Support Area: Service related to the maintenance contracts: SLAs (Service Level Agreements): desktop, corrective maintenance, preventive maintenance, new versions, knowl

Responsible of the sales and services operations in the Bilbao area: - New and Installed base sales. - Service delivery.

Responsible Service Area: - P&L Service - Service Delivery: Customer' projects: Implementation, migration, optimitation of different Software, mainly ERP. - Medium term initiatives to increase the profitability of the operations: Methodology definition and implentation, training planning, human resources activities. - Revenue responsbility of 6 mill € over a total budget of 12 mill € - Headcount responsability of 80 people over a total of 130 people

Responsible or presales operations: - Short term: plan, review and fullfill presales operations. - Medium term: define and implement actions in order to increase the efficiency and quality of the presales activities. - Headcount responsability of 11 people

Acting as project manager and consultant in ERP implementations projects as: Grupo Gamesa Aeronática, Grupo Guascor, Matricería Austral, Fibertecnic, Grupo Ormazabal, Iluplax, Nacesa, De La Rue, Enertron, Xey, Matrici, Sammic, Grupo Watermark

Organización