Julia Dural

• Planning and implementing social media strategies • Creating and editing content (posts, reels, stories, videos) • Designing visual materials and managing the online community • Supporting fundraising campaigns and public relations efforts • This role is voluntary and serves as a charity work for a non-prof it organisation

• Project management • Managing a team of approximately 400 couriers • Developing and optimizing processes with a focus on relevant KPIs • Scheduling shifts • Corresponding with the City Operations Manager

• Enhancing customer experience and increasing sales • Managing omni-channel operations • Overseeing store presentation and sales floor supervision • Handling inventory and store operations • Scheduling shifts, training, and developing employees • Communication, loss prevention, and safety measures

Erasmus exchange program (6 months). Studied U.S. history, politics, and culture with a focus on societal developments and transatlantic relations.

Interdisciplinary analysis of migration processes, integration strategies, and transnational movements considering historical, economic, and social factors

Focused on psychological aspects of management including organizational behavior, HR management, communication, and decision-making processes.

Studied business administration, strategy development, and organizational culture creation with a focus on intercultural management and economic sustainability.