Julia Swoboda

Angestellt, Mitarbeiter Senior Operations, TUI Customer Operations GmbH
Hannover, Germany

Skills

Backoffice
Qualitätsmanagement
Reklamationsbearbeitung
Customer Service
Backoffice Sachbearbeitung
Service
Vertrieb
Englische Sprache
Kundenorientierung
Verkauf
Deutsch
MS Office
Reiseleitung
Beratung
Reklamationsmanagement
Kommunikation
Back-Office
Hotel-Reservierung
Verkaufstalent
Bearbeitung
Buchung
System

Timeline

Professional experience for Julia Swoboda

  • Current 3 years and 8 months, since Dec 2021

    Mitarbeiter Senior Operations

    TUI Customer Operations GmbH

  • 2 years and 8 months, Apr 2019 - Nov 2021

    Quality Assurance Coordinator

    TUI Musement

  • 2 years and 11 months, May 2016 - Mar 2019

    Business Support Executive

    TUI

    Backoffice Agent und Callcenter Agent bei TUI Destination Services in Faro und Madeira, Unterstützung der Reiseleitung und Abwicklung touristischer Backoffice Bereiche beim Veranstalter vor Ort, Umbuchungen von Flügen und Abwicklung von Flugverspätungen,Reklamationsmanagement etc.

Educational background for Julia Swoboda

  • 3 years and 1 month, Mar 2013 - Mar 2016

    Betriebswirtschaftslehre

    ILS Hamburg

    Tourismus

Languages

  • English

    Fluent

  • Spanish

    Basic

  • German

    First language

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