Julian Zabiello

Production support for America region - Final user and Super users support and training - Broadcast - Create and Migrate Transports - Create new Queries - BeX Analyzer 7.1 - Query Designer Tool 7.1 - Technical Documentation - SAP GUI 3.x / 7.1 - Recreate or fill BIA indexes (BIA Accelerated Index)

End User Support. - Job Scheduling. - Systems Operations. - Queue Monitoring (Process chains & events). - Developed of Queries and Workbooks - Designed, built and monitoring of Process Chains. - Assign incidents to the different team members tracking them - Responsible for the RCA (Root Cause analysis ) on the most important issue or recurrent problems creating actions plan to mitigate them. - Responsible for process documentation and through different methods, in Spanish and English

Keep synccronized the transports between the different enviroments - Transport lists and different kind of reports - Cutover preparation and logistic from SCM perspective. - Audit and control procceses. - Follow the SAP workflow. - Documentation of the proceses. - Lotus Notes administratir (Permissons, develop and design) - Sharepoint administrator (Permissions, view creation, etc) - Remote Desktop administrator (create users, roles, stadistics, mainteinance).