Justin Long

• Welcome customers to store, engaged with them throughout their store experience. • Determine customer needs by asking questions and sharing product knowledge. • Provide consistent quality in the preparation of drinks. • Participate actively in training to learn new and promotional products. Continually worked to expand product knowledge of coffee and tea.

• Welcomed customers to store, engaged with them throughout their store experience. • Determined customer needs by asking questions and sharing product knowledge. • Provided consistent quality in the preparation of drinks. • Participated actively in training to learn new and promotional products. Continually worked to expand product knowledge of coffee and tea.

• Welcomed customers to store, engaged with them throughout their store experience. • Determined customer needs by asking questions and sharing product knowledge. • Provided consistent quality in the preparation of drinks. • Participated actively in training to learn new and promotional products. Continually worked to expand product knowledge of coffee and tea.

After moving to Germany I started learning the German language by attending language school. Studied the German language

• Assisted in individuals who are seeking more information about furthering their education. • Consistently met and exceeded specific, attainable sales goals and quality assurance requirements. • Provided a positive customer experience by educating customers, responding to questions, and overcoming objections.

Assisted Guests as they checked into our facilities. Provided helpful and beneficial information regarding programs and events. Coordinated the delivery of goods and services. Answered calls and provided answers to guests questions.

• Processed mail and recorded donations and updated database. • Recorded product orders along with CC/Debit payment information, as well as any notes of the conversation, in the partner database. • Achieved 100% customer satisfaction while assisting customers with their concerns.

Provided quality customer service. Assisted Guests with the Check In Process. Answered Calls and Responded to Emails. Coordinated programs and Events.

Sociology and Anthropology