Kai Schimmelpfennig

Replacement of General Manager during his absence, management of whole hotel operations including F&B operations, Duty management, Yield & Revenue management, staff training & scheduling, Rooms Division forecasting & budgeting, Sales & Marketing plans, profit & loss, guiding, training, leading & supporting of whole front office, reservation and housekeeping staff, supervision of soft & hardware installations and updates.

OPERA Property Management System provides all the tools for handling reservations, checking guests in and out, assigning rooms and managing room inventory, accommodating the needs of in-house guests, and handling accounting and billing. The property management software is configurable to each property’s specific requirements and operates in either single-property or multi-property mode, with all properties in a complex sharing a single database. OPERA Property Management System is fully integrated.