Karim Makled

- Communicating directly with the client in order to elicit the new requirements, then translating them into user stories. Additionally getting the client feedback. - Coordinating between the developers, quality assurance and the other stakeholders. - Building test plans and strategy. - Test reporting. - Working with project management tools (Jira, Confluence), applying Agile Scrum framework. - Supporting Sales team with some potential deals

Customer - Test software builds, isolate bugs, document and track them in the bug repository - Prepare and Execute test cases using testing techniques (Smoke , function, system and regression testing ) - Track issues through resolution and provide regular status reports to team leaders - Apply black-box testing activities Tools : MS-TFS (Microsoft team foundation server)

• Develop a comprehensive testing for Telecommunication and billing system • Test software builds, Isolate bugs, document and track them in the bug repository • Prepare and Execute the test cases using testing techniques (function test , system test , regression test ) • Apply grey-box testing activities • Track issues through resolution and provide regular status reports to team leaders • Travelled to Kuwait 3 times to perform system test and help in User acceptance testing (UAT)

Working as a Software Tester for "billing system projects' at Telcommunication Department

Software Engineering