Karolina Gatner

Angestellt, Audit Supervisor / Senior Business Auditor, Credit Suisse
Wrocław, Poland

Fähigkeiten und Kenntnisse

Solid BPO / financial services experience joined w
Business Audit
Process Audit

Werdegang

Berufserfahrung von Karolina Gatner

  • Current 12 years, since Jun 2014

    Audit Supervisor / Senior Business Auditor

    Credit Suisse

    - responsible for independent assessment of internal processes and controls within Investment Banking and Private Banking Divisions - perform on-site examinations in Wroclaw and at other international locations (e.g. New York, London) - document and test of key controls - identify weaknesses within reviewed processes - recommend solutions and report on results

  • 4 years and 4 months, Jun 2010 - Sep 2014

    Sub-Sector Head

    Credit Suisse

    Business Information and Systems Assistant Vice President (AVP)

  • 7 months, Jun 2009 - Dec 2009

    Customer Delivery Manager

    Hewlett-Packard Financial Services

    Provide leadership to Customer Delivery Teams • Facilitates teams' ability to provide seamless delivery and excellent service to customer/stakeholders • Accountable for the end to end ownership of the customer, HP and suppliers. • Accountability for ensuring timely payment cycles for invoices and relationship management with HP • Responsible for team level attainment of business plan; volume, delinquency, profit and customer satisfaction and other operational measures

  • 9 months, Sep 2008 - May 2009

    Project Leader

    GE Money Services / Geoban Poland

    - collaborating with the Group's IT and the client bank's Operations; - defining the Operations requirements for the new system; - producing a GAP analysis vs. the global footprint of the system; - defining testing requirements, and coordinate and execute testing of the new system; - defining future organizational requirements; - documenting operational procedures; - training new staff in the Operations Centre; - migrating the bank's activity to the new system

  • 1 year and 2 months, Jul 2007 - Aug 2008

    Team Manager

    GE Money Services

    managing and supervising the Team (10-20 people), supervising process flow, defining and optimizing bonus system for the Team, creating development plans for the employees, implementing of internal quality system, supervising process transfer from Switzerland to Poland, taking part in hiring process, conducting trainings for new employees

Ausbildung von Karolina Gatner

  • 2 years and 10 months, Sep 2004 - Jun 2007

    Law

    Uniwersytet Mikolaja Kopernika w Toruniu

  • 2003 - 2005

    Jura

    Deutsch-Polnische Rechtsschule

  • 1999 - 2004

    Business Administration

    Uniwersytet Wroclawski

Sprachen

  • Polish

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    C1 (Fließend)

  • English

    C1 (Fließend)

  • French

    A1-A2 (Grundkenntnisse)

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