Katherine Borek
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Katherine Borek
- Current 17 years and 2 months, since Apr 2009
Customer Service
Verizon Wireless
- 2 years and 6 months, Nov 2006 - Apr 2009
Assistant Manager
Verizon Wireless
Lead sales team to meet and exceed quotas and goals; Develop, train, and coach team to produce desired results in performance; Evaluate performance and initiate action plans for development; Provide hiring/promotion decisions, and initiate disciplinary action; Responsible for analyzing store-level financial and sales reports; Monitor daily sales activities to ensure objectives and expectations are being met.
- 2 years and 5 months, Jul 2004 - Nov 2006
Retail Customer Service Representative
Verizon Wireless
- 2 years and 4 months, Apr 2002 - Jul 2004
Assistant Manager
Hatworld Inc.
Managed store paperwork, cash, and inventory levels; Performed coaching and implementation of action plans to increase performance; Responsible for incoming shipments and visual merchandising; Performed interviews, assisted in hiring, and made job offers; Assisted in the process of disciplining and terminating employees; Responsible for delivering orientation and training programs to new hires.
- 8 months, Sep 2001 - Apr 2002
Survey Researcher
Institute of Public Policy & Social Research
Perfect scoring on random call performance evaluations; Exercised computer and administration skills on a daily basis; Data entry and data organization; Gained experience in analyzing collected data from survey respondents.
Ausbildung von Katherine Borek
- 3 years and 4 months, Sep 2004 - Dec 2007
Workforce Management, General Management
University of Michigan-Dearborn
Human Resource Management
Sprachen
English
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