Katleen Bell-Bonjean
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Katleen Bell-Bonjean
- Current 15 years and 3 months, since Mar 2011
Technical Support Analyst
Magento ( an Ebay Company)
Helping customer setting up their Magento Go Store via Chat, Email and phone check out www.magento.com/go
- Current 19 years and 5 months, since Jan 2007
Owner
belgiantreasures.ie
Providing telephone and email support to German/French/English customers for the Kaspersky store that is managed by Digital River
- 1 year and 11 months, Feb 2005 - Dec 2006
Customer Satisfaction Liaison
NetIQ
I liaised with the technical support team and the customer that were logging issues with technical support. I reviewed the feedback scores, and contacted customers if their experience was less than satisfactory and found ways to improve their experience by reviewing existing procedures and making them more customer focussed. I really enjoyed this job, but when I returned from maternity leave, my job was made redundant ( so then I started my own little venture:) www.ecotreasures.ie
- 1 year and 5 months, Sep 2003 - Jan 2005
Maintenance Renewal Representative
NetIQ
I looked after the maintenance renewals for the Dach region, France, Benelux
- 5 years and 7 months, Feb 1998 - Aug 2003
Project Co Ordinator
APC
- 5 years, Jan 1993 - Dec 1997
Licensing Specialist
Software Spectrum
Ausbildung von Katleen Bell-Bonjean
- Bis heute
Katholieke Universiteit Leuven( KUL) Belgium, Social Politial Science
Sprachen
German
English
French
Dutch
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