Kawe Ebadi

• Smart Mirror — IoT concept (in progress): digital 3D prototype with companion app

• Reviewed ad content against quality and usage guidelines; flagged fraudulent and inappropriate listings in QA workflows

· Processing customer enquiries in the financing and leasing environment in compliance with internal processes and quality standards · Maintenance, updating and checking of customer and contract data (SAP) · Structured processing and distribution of service tickets and email enquiries to ensure efficient workflows · Creation and maintenance of digital contract and transaction files in document management systems

• Ran my own IT business — set up and maintained systems for private and business customers; handled procurement, sales and staff

Project: PlutoPay – Finance & Budget App · UX/UI design of a mobile-first finance app with a focus on transparency, control and subscription management · Identification of the core problem: lack of overview of subscriptions, unclear expenses and financial uncertainty · Conducting user interviews a

Exchange Student