Keiko Metz

- Work closely with recruiters to ensure a smooth interview process through best communication practices with candidates, agencies and hiring managers to increase overall satisfaction - Coordinate phone, onsite and virtual conference interviews for candidates in different time zones - Maintain recruitment applicant tracking system ensuring data accuracy - Deliver a seamless and positive recruiting experience for all candidates - Support the organization of recruiting events

- International B2B sales staff for Singapore and European countries - Finding new business partners and liaising with executives - Supporting and maintaining business relations - Organizing and managing B2C related events in Taipei (Taiwan) - Providing accounting services to car racing events (F1, Moto GP, etc.) - Planning and managing promotions for international B2C customers - Managing exhibition booths - Continuous development of company’s website contents

- English service desk and international reservations center - Used GDS (Apollo) to support B2C customers for inbound and outbound car rentals - Dealt with customer inquiries to improve service quality - Provided global partners with invoicing services and helpdesk - Provided training to new staff members with focus on telephone support - Japanese to English translation of company’s website related content

- Assisted General Affairs department - Provided telephone support for B2B customers - Accounting, created and checked invoices

- Store staff, promoted sales activities of fashion articles - Customer service in English, supported Haneda International Airport Branch - Face to face communication with foreign customers

- Intensive English language courses - Undergraduate classes in English literature and international relations

Main Subject: English language and intercultural communication Subsidiary subject: Spanish language