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Keith Lewis

Angestellt, Owner / Lead Developer, Trinity Computers
Jenks, Vereinigte Staaten

Fähigkeiten und Kenntnisse

C#
Process Automation
ERP
VBA
VB.NET
SQL
Microsoft SQL Server
MySQL
T-SQL
Oracle DB
Python
Perl
PHP
HTML
HTML5
JavaScript
jQuery
CSS
CSS3
Microsoft Visual Studio
Atom
Git
Splunk
Simple Object Access Protocol
Javascript Object Notation
VBScript
JScript
Business Process Analysis

Werdegang

Berufserfahrung von Keith Lewis

  • Bis heute 10 Jahre und 3 Monate, seit März 2015

    Owner / Lead Developer

    Trinity Computers

    I am a sole developer offering integration with Open Data, Systems Integration with existing proprietary development solutions, business process automation/streamlining, and blending of web and traditional development solutions to create a seamless interface for employee interaction. This assists in employee retention due to lower attrition from confusion/difficulty memorizing the different systems, decreases time to complete across the board, and provides a more confident face to employees as a whole.

  • Bis heute 10 Jahre und 8 Monate, seit Okt. 2014

    Reporting Analyst III

    Avis Budget Group

    Building and maintaining web-based interfaces for tasking and case management. Automate business processes and develop lightweight applications to assist with business processes.

  • 3 Jahre und 11 Monate, Sep. 2010 - Juli 2014

    Hotel Systems Analyst, Lead

    Expedia

    Resolved issues with access to systems, expedia.com and affiliates, and reservations. Created and modified T-SQL queries. Navigated web-based support systems to ensure correct appearance on affiliates. Assisted analysts with resolution of cases. Developed an automation solution for resolution of failed e-mail and fax notifications. Decreased report time by up to 60%. Assisted with creation and implementation of an automation system for assignment of analyst casework, used to mitigate out-of-order case work.

  • 3 Monate, Juli 2010 - Sep. 2010

    Hotel Systems Analyst

    Expedia

    Resolved issues with hoteliers’ access to internal systems, issues with their appearance on expedia.com and our partner websites and issues with reservations processing incorrectly. Created and modified T-SQL queries to complete the duties at hand. Navigated multiple web-based support systems to ensure that the data is showing and booking correctly on the partner websites.

  • 2 Jahre und 9 Monate, Sep. 2007 - Mai 2010

    Agent Support Group (Desktop II)

    Teletech

    HP contractor. Created reports on multi-level performance on all KPIs. Maintained Access and SQL Server DBs, and queries for Jet-SQL, T-SQL and PLSQL. Built data-mining and collection automation. Handled customer objections and worked to mutual satisfaction. Advised on difficult issues and procedure questions. Audited tickets and coached agents. Ensured procedures were followed. Led a fundraising project for the Leukemia and Lymphoma Society as a part of a leadership development program; raised $1700.

Ausbildung von Keith Lewis

  • 4 Jahre und 9 Monate, Sep. 2000 - Mai 2005

    Biology

    Missouri Southern State University

    Pre-Veterinary Medicine

Sprachen

  • Spanisch

    Grundlagen

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