Kepha Murage

D 365 BC developer

In this role, I led a team of four in developing extensions, ensuring quality assurance, conducting testing, and deploying solutions to production environments both on-premises and on the cloud as well as spearheading key Business Central integrations. Additionally, I pitch and demo solutions to prospects.

In this role, I was responsible for gathering, understanding, documenting, and interpreting business requirements, and effectively translating them into technical specifications. Additionally, I configured, customized, trained, and supported Business Central clients while also creating user manuals.

During my tenure in this role, I held a diverse set of responsibilities that included capturing requirements, providing end-user training, and delivering first level support to Microsoft Dynamics NAV clients. Key Achievements: Developed and delivered tailored end-user training, leading to improved system adoption and reduced support requests. Provided highly effective first-level support, maintaining high levels of client satisfaction