Kévin Guenanen

Managed complex customer inquiries via phone, email and chat Investigated fraud-related issues and analyzed customer and order data to ensure accurate case resolution Supported customers with clear communication, problem solving and secure handling of payments, orders and returns Trained and onboarded new team members, contributing to team efficiency and service quality

Created full visual identity including logo, branding and packaging Designed print and digital assets aligned with the brand strategy Produced clear and consistent visual content for customer-facing communication

Directed, shot and edited corporate videos Produced food photography and visual storytelling content

Designed newsletters, social media content and web visuals Created print materials and supported distributor communication Worked in a digital, customer-oriented e-commerce environment

Designed UI/UX, branding and motion content for digital projects Worked on visual concepts and brand-related content for clients including Orange, Huawei and PayPal

Designed web pages, campaigns and social media content