Khalid Ahmed

- Secured 3 strategic partnerships with Saudi system integrators, supporting market expansion. - Initiated CRM adoption (replacing Excel), later scaled to ERP system. - Guided CEO on product-market fit and growth ecosystem strategy.

- Owned PRDs and coordinated development of new booking platform features. - Relaunch drove a 30% increase in completed bookings in 3 months and improved revenue. - Partnered with engineering & design to enhance transparency → measurable churn reduction.

- Directed GTM strategy across SEMEA region. - Increased annual SaaS revenue from €180k → €278k (+54%) by activating new partner channels. - Fed user/partner insights into roadmap, driving product improvements.

- Opened SaaS solutions in new SEMEA markets, measuring adoption metrics. - Delivered enterprise discovery workshops, aligning features with customer needs. - Conducted product training, boosting adoption by 25% across accounts.

Using CIB as the main channel of sales, my main role was acting as an intermediary between the company and customers. Provide to clients financial guidance and make recommendations on how to best utilize their money. - Make cold calls to prospective clients and inform them of the new products and deals. - Contact clients and set up meetings, either within an office environment or in clients' homes or business premises - Create and execute appropriate strategic plans to bring in more business.

Building and managing a team of telesales agents from scratch, started the team with 3 members and reached 23 sales agent. - Develop sales strategies and plans to guarantee success and growth. - Sales training, development, choaching and performance management. - Forecast and analyze sales data plus regular reporting of KPI’s to the upper chain of command.

Generate sales for the company as well as closing deals over the phone and maintaining a good customer relationship. - Contact potential or existing customers to inform them about a product or service using scripts. - Answer questions about products or the company. - Enter and update customer information in the database.

Anthropology