Khalid Ahmed

- Participated in the launch of "eZeep," a cloud-based printing management solution (SaaS), in collaboration with the product team. - Collaborated closely with product teams to facilitate product discovery sessions, ensuring alignment with customer needs and market trends. - Gathered customer feedback and use cases to inform product development and customization. - Conducted product demonstrations and presentations for clients, providing tailored solutions to meet their printing management requirements.

- Devise effective territory sales and marketing strategies (Middle East, Africa, Turkey and India). - Build and maintain strong, long-lasting customer/distributor/reseller/service-provider relationships. - Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. - Participate in industry or promotional events (e.g. trade shows) to cultivate customer relationships.

Using CIB as the main channel of sales, my main role was acting as an intermediary between the company and customers. Provide to clients financial guidance and make recommendations on how to best utilize their money. - Make cold calls to prospective clients and inform them of the new products and deals. - Contact clients and set up meetings, either within an office environment or in clients' homes or business premises - Create and execute appropriate strategic plans to bring in more business.

Building and managing a team of telesales agents from scratch, started the team with 3 members and reached 23 sales agent. - Develop sales strategies and plans to guarantee success and growth. - Sales training, development, choaching and performance management. - Forecast and analyze sales data plus regular reporting of KPI’s to the upper chain of command.

Generate sales for the company as well as closing deals over the phone and maintaining a good customer relationship. - Contact potential or existing customers to inform them about a product or service using scripts. - Answer questions about products or the company. - Enter and update customer information in the database.

Anthropology