Kilian McGetrick

Onboarding clients and driving adoption. Showcasing our online resources. Building and developing relationships towards the goal of strategic partnerships. Ensuring client awareness of product updates & new products, user conferences and renewals. Drving product adoption. Creating digital strategies to support these activities. Maintaining high customer health score and customer satisfaction levels. Managing a wide portfolio of clients with a combined Annual Recurring Revenue of 11m.

Engaging with clients during the initial onboarding, building and developing the relationship towards a strategic partnership. Ensuring client awareness of product updates, new products, user conferences and renewals. Aligning our resources with the business objectives of our customers to help them realise their goals through the adoption of our products and services. Creating digital strategies to support these activities.

I took a sabbatical to improve my German

Solution selling and technical consulting for the implementation of the highly configurable and integratable software platform Responsibilities: Technical presentations; Answering technical requirements; Configuring proof of concepts; Technical statement of works; Training regional sales teams and clients on usability and configurability; Advising on: go to market strategy, product pricing, hosting solution offering; product training academy Personal achievements: Achieving annual targets and bonuses

Solution selling and technical consulting for the implementation of the highly configurable and integratable software platform Responsibilities: Technical presentations; Answering technical requirements; Configuring proof of concepts; Technical statement of works; Training regional sales teams and clients on usability and configurability; Advising on: go to market strategy, product pricing, hosting solution offering; product training academy Personal achievements: Achieving annual targets and bonuses

Promoted from New Business Field Sales Manager Responsibilities: New business acquisitions in mobile, hosted, fixed, connectivity & conferencing solutions; Project managing; Liaising with networks; Managing, supporting & retaining the client base; Introducing further solutions; Testing, installing & programming hosted phone solutions; Presenting quarterly activity analysis to build a better cost versus value proposition Achievements: Overachieved annual new sales and retention target

Responsibilities: Self-generating new business in Central London in the 50-250 employee SMBs; Selling mobile & fixed solutions; Managing client for initial 3 months before handover to account managers to ensure customer satisfaction Achievements: Top Performer Blackberry Sales, Top Performing Team HTC Sales

Responsibilities: Delivering a new business target and an account retention & development target across print, internet & phone advertising,; Campaign managing; Providing lead-generating multi-product advertising & marketing strategies; Mentoring Achievements: Top Internet Sales Performer, Regular Academy Award Winner, Yell Top 100 Nominee, Sales Excellence Accreditation 2008

Promoted from Training Manager/Advertising Executive Responsible for a team of 8 advertising consultants Responsibilities: Self-generating and closing new business leads; Pipeline development; Campaign management; Managing, setting team & individual targets, KPI’s & goals; Field accompaniments; Mentoring & training Achievements: Internet Sales Award & Under-Penetrated Classification Revenue Award

Promoted from Sales Representative to Deputy Regional Manager Responsible for 10 managers & 72 sales staff Responsibilities: Self-generating leads; Pipeline development; Closing business; Managing teams; Managing managers; Interviewing; Sales training; Managing region; Negotiating with suppliers

Promoted from Operations Assistant to Business Development Manager Responsibilities: Systems checking; Programming & monitoring services; Delivering results to clients; Liaising between programmers and sales team; On-site client training; Selling services to new & existing clients throughout Australia

Implementing internal departmental moves throughout the banking high rise city offices Programming, monitoring and altering centralized building management systems Liaising with a range of external contractors to ensure timely job completion

Courses include: Project Management; Digital Business & Entrepreneurship; Search & Social Media Marketing; Information Systems & Digital Transformation. GPA - 67% Dissertation in progress.

Computer Science Applied Maths French