Klaus Bachmann

Pre and post sales field technical support of Adaptec by PMC Server Storage Solutions.

Pre-Sales Support for OEM-Clients and their Channel Partners in EMEA Pre-Sales support as a Product Specialist for Brocade Enterprise Clients in EMEA Product specialist for FC-HBAs, CNAs, converged networks, storage and network virtualization Customer care for business partners and enterprise clients in drafting and planning the infrastructure and assistance with product or System problems Elaboration and conduction of trainings for SE colleagues and sales staff as well as OEM and channel partners

Technical lead for product certifications and qualifications as well as documentation, first contact for new features and problems Pre- and Post-Sales Field Application Engineer supporting Strategic Account customers like Fujitsu Technology Systems, as well as distributors and end-users Design In of Adaptec SCSI-ASICs on server motherboards Launching of SCSI-, iSCSI- und FC-HBAs, Raid-Controller, Software and External Storage at OEMs, Distributors and strategic customers

Support of Strategic Accounts like SIEMENS, SNI and distribution Principal point of contact for drive issues, software problems and support questions Quality assurance Joint Qualifications of products with SNI in the US

Evaluation and introduction of different kind of mass storage media, mostly hard drives and streamers, exclusively for an MK designed SCSI Interface for MTOS- and UNIX-systems Development of test software in C (performance and SCSI-conformity) on Adaptec SDS-systems (PC-based) Supporting suppliers in the US onsite solving firmware and Software issues