Kledi Rusi

Responsible for citrix presentation server4.5 & Citrix Xen Desktop 7.1. Responsible for: Company backups, used software VERITAS Net Backup and Symantec Backup Exec software (design/manage backup policies for main servers and data). Communication Server (cisco webex, Skype for bussines ), HP insight manager and HP operation manager, configuration and maintenance for applications: SCCM,SCVMM, Symantec EP, Virtualization of IT services Hyper-v.

Configure, Install, upgrade, Maintain & Support the Core HW infrastructure Design, Configure and implement the Server/HW . KPI reporting for System up time and data connectivity Ensure 100% system availability Diagnose and troubleshot system hardware and software problems Coordinate, monitor, supporting of Unit members.

Citrix presentation server 4.5 , installing and Maintenance. Administration and maintenance of computer stations and software. Troubleshooting end user issues related to Hardware (Desktops, Laptops & Printers), Software (Operating System, Office & Applications), Profile setup & TCP/IP Connectivity. Installing and manage Active Directory, DHCP, and DNS on windows server. Maintain internal corporate IT Infrastructure System, Exchange Mail, File Server, Print Servers.