Konstanze Niedung

• Building client relationships based on in-depth product (cloud technology) knowledge and extensive customer service experience • Selling a cloud-based SaaS (Software-as-a-Service) product offering complex functionality to existing and newly acquired clients • Confidently meeting and presenting to high-level, senior professionals Covering Germany, Switzerland, Austria and Poland (cross-border into CEE)

• Planning, executing, and closing projects, including acquiring resources and coordinating the efforts of team members and consultants in order to deliver projects according to strict, pressure driven deadlines, within delineated specifications and budget • Proactively managing changes in project scope; identifying potential risks and devising risk management plans; identifying and managing project dependencies and critical path, planning and scheduling project timelines and milestones

• Project managing the establishment of a DTP/Graphics department; start and initial point of contact for GM DTP and Marketing, streamlined processes, drafted standard operating procedures, increased productivity and improved ROE through cost containment and revenue generation • Managing the implementation of graphic design software (troubleshooting and training), the re-design, creation and roll-out of a user-friendly Global Markets PowerPoint template to facilitate a cohesive branding and design feel, a

• Designing, creating and coordinating various presentation projects for client and internal meetings with time sensitive deadlines • Advanced training in Word, Excel and PowerPoint applications, as well as MapInfo and Visio • Utilizing Corel, Photoshop and Illustrator for graphic work, including recreation of logos and creation of graphic designs

•• Project managing the restructuring of the Control Desk for the Presentation and Print Centers, including generating and presenting a new structural/organizational concept, creating new processing forms, implementation of new guidelines, policies and best practices, liaising with bankers, management, operators and other offices around the world (London, New York, Mumbai)

• Organizing and distributing of SAD’s (needed to gain entrance at the venues) to the Production and Technical Teams for each game • Traveling with the Production Team to the different venues (Dortmund/Gelsenkirchen) • Liaising with Logistics, on-site staff, and Production Manager, posting match schedules, distributing of catering tickets, accompanying camera crews at the venue to facilitate shooting • Problem solving, translating, planning non-match day events and making sure the Production Team was

• Taking in jobs, estimating time needed, passing on the jobs with detailed instructions to operators, liaising with the bankers, deciding when to outsource jobs, quality control, help desk (floor support), managing the jobs and supervising operators • Creating various presentations for client and internal meetings • Advanced training in Word, Excel and PowerPoint applications, as well as basic training in DealMaven

• Organizing and distributing of SAD’s (needed to gain entrance at the venue) to the Production and Technical Teams for each game • Traveling with the Production Team to the different venues (Frankfurt/Nürnberg/Hannover) • Liaising with Logistics, on-site staff, and Production Manager, posting match schedules, distributing of catering tickets • Problem solving, translating and making sure the Production Team was well taken care of