Koraljka Dukic

- Specification of new or changed requirements including interface requirements to other products/departments in cooperation with product responsibles - Collecting and tracking of support requests - Technical coordination: Creating Items for maintaining the work products. Coordinating tasks concerning interfaces to other products. Coordinating hotfixes and patches. - Problem and Change Control Board Activities: Overall management of the PRs an CRs and evaluation. - Coordinating between teams

IT Analyst and Services Manager Project PONIP (Implementation of Enforcement on Real Estates and Movables) - Leader of the team for System Analysis and IT solution verification - Lead System Analyst - SCRUM Master for development teams on the project Service PE/RNK (National Misdemeanor Record with Register of Unpaid Fines) - Service Manager - Lead System Analyst Service ePASS (national system for issuing STORK Level 2 credentials) - Lead System Analyst

Responsible for development (in Matlab) and maintenance of Load Estimator Tool used for dimensioning of IMS Core network - implementation of features that have impact on network element resources (static and dynamic memory, TCP/SCTP connections, SIP messages throughput) in order to calculate the number of IMS Core network elements depending on Traffic Model

Verification of IN projects – test preparation and execution, preparation of project relevant documentation Support for on-site implementation

Digit Processing & Routing Specialist - Analysis, design, coding (CHILL) and offline testing in area of Digit Processing & Routing for Siemens MSC Common SW Releases - Centre of Competence (CoC) for Siemens proprietary routing solution SDDPFC (Subscriber Dependant Digit Processing and Feature Control) - System Engineer for IPG IRAN - Change Request Coordinator for customer specific requests

Working in NSN Belggium in Herentals - Providing low-level solutions for new features - Issuing Work Orders to Operations Team for implementation of those solutions on customer live switches - Monitoring of implementation process