Krzysztof Krasowski
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Krzysztof Krasowski
- Bis heute 7 Jahre und 5 Monate, seit Feb. 2018
Senior Trade Control Analyst (Team Coordinator)
Vattenfall Energy Trading GmbH
• OTC Collateral management • Trade confirmation • REMIT / EMIR transaction reporting • Exchanges reconciliation • Trade Validation • ETRM system key user • New product implementations • Process improvement and optimisation • RPA and digitalization • Project work (incl. new systems implementations) • Team coordination
BMC Remedy 7.6, Windows Terminal Server (XenApp, Citrix), SAP, Office 2010 and O365, Active Directory, Good App console, Trader Desktop, VDI, Network issues support Additionally taking part in Ticket Lifecycle Management projekt - creating Incident Management process in company: chasing Incidents, Service Requests and Events according to SLA's and OLA's, escalations to resolving teams, Line Managers and Service Delivery Managers, daily and monthly reporting for management using BMC Smart Reporting
- 10 Monate, Feb. 2016 - Nov. 2016
Incident Manager
Capgemini Polska Sp. z o.o.
-Keeping the SLA targets, -Creating new process documentation -Managing Active Directory, token support, iPhone service etc., -Training new people within technical and operational matters -Creating and managing daily, weekly and monthly reports - Work with excel on daily basis, -Working with Service Now on daily basis -Introducing changes within Service Desk to improve Level of services quality and to facilitate SD agents work - Taking part in weekly conference phone- calls with customer and resolving teams
- 10 Monate, Apr. 2015 - Jan. 2016
Assistant for the technical support
Capgemini Polska Sp. z o.o.
The work consists in receiving notifications and help users with problems associated with the IT industry. Work with following programs: ITSM 7.6, VMware Service Manager V.9.0.9.32415, Windows Terminal Server (XenApp, Citrix), SAP, Lotus Notes, Active Directory,
- 6 Monate, Okt. 2014 - März 2015
Technical Sales Advisor
POWER sp. z o.o.
E-mail, telephone and direct contact with customers from the energy industry (resin transformers), preparation of offers, order fulfillment, shipping planning, control of the various stages of production, preparation of transport documentation,
- 1 Jahr und 1 Monat, Juli 2013 - Juli 2014
Assistant for the technical support
Capgemini Polska Sp. z o.o.
The work consists in receiving notifications and help users with problems associated with the IT industry. Work with following programs: ITSM 7.1 and 7.6, EARS, 7.1, Windows Terminal Server (XenApp, Citrix), SAP,
- 7 Monate, Juli 2012 - Jan. 2013
Interpreter/Translator
Johnson Electric Poland Sp. z o.o.
German- Polish- English translator
Ausbildung von Krzysztof Krasowski
- 1 Jahr und 10 Monate, Okt. 2015 - Juli 2017
Accounting and financial audit
University of economics
- 2 Jahre und 9 Monate, Okt. 2010 - Juni 2013
German (Teaching Degree)
III German teacher -Colleg in Sosnowiec
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