Kyrylo Syromolotov

• Market checking and moving the loads for the customers • Communication with the customers, carriers & drivers at all stages of the transportation chain • Participation in the pre-sales activities • Developing the new chain of customer lines, its establishing and support • Collecting and processing documentation of the load • Facilitation of discussion, decision making, and conflict resolution • Assisting with internal and external communication, improving transparency, building a process of receiving

• Management of the dispatch department (up to 4 members) • Strategic planning of directions for the drivers, depending on a market and plan execution • Customer relationship management, support strategies development, and execution • Research and building of new relationships in a market • Holding training courses for interns

• Communication with the customers & drivers • All stages of customer support management • Work with driver's log book & safety management • Booking the loads for the drivers and dispatching • Relationships & partnerships establishing and support

Erasmus+