Lars-Alexander Helms

Angestellt, Chief Purser, Oceania Cruises
Worldwide, Germany

Fähigkeiten und Kenntnisse

Service orientated
Calm under pressure
Leading employees form different cultural backgrou
Business minded
Able to handle uncertain situations

Werdegang

Berufserfahrung von Lars-Alexander Helms

  • Current 12 years, since Jul 2014

    Chief Purser

    Oceania Cruises

    Overall responsible for the administrative and financial operation of the vessel Leading the Purser’s team and being visible and accessible to guests Substitution of the General Manager if required

  • Current 14 years and 3 months, since Apr 2012

    First Purser

    Oceania Cruises

    Managing concessionaire operations, vessel clearance, port costs

  • 3 years and 4 months, Jan 2009 - Apr 2012

    Senior Assistant Purser

    Princess Cruises

    Finance Manager, Customer Relations Manager, Crew Purser (Manager)

  • 2 years and 11 months, Mar 2006 - Jan 2009

    Assistant Purser

    Princess Cruises

    Front Desk Supervisor, Night Manager, Administration Officer

  • 1 year and 3 months, Jan 2005 - Mar 2006

    Junior Assistant Purser

    Princess Cruises

    all aspects of front desk and administration on board a cruise ship

  • 5 months, Aug 2004 - Dec 2004

    Customer Service Representative

    STARCAR Autovermietung GmbH

    assisting customers with choosing and renting cars

  • 2 years and 2 months, Jun 2002 - Jul 2004

    Concierge

    Park Hyatt Hamburg

    assisting guests with bookings of events, answering general and in depth questions about Hamburg

  • 11 months, Aug 2001 - Jun 2002

    Night Auditor

    Park Hyatt Hamburg

    Basic accounting and all services of a 5 star hotel at night

  • 3 years and 1 month, Aug 1998 - Aug 2001

    Apprentice - "Hotel Specialist"

    Madison Hotels Duesseldorf

    Apprentice for three years; gaining knowledge in all aspects of operating a hotel

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • Portuguese

    A1-A2 (Grundkenntnisse)

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