Laszlo Kovacs

Acquiring new accounts - results: 600+ succesfully closed software sales, hardware sales and service contract opportunities Key account management of 220 active partners: Project Management Managing the development of the following products: - spa and wellness system - retail, production and warehousing system - ticketing and entry system - CRM and marketing management system Managing development department (3-6 people)

Developing a Hotel PMS system (Delphi, Firebird RDBMS)

Developing individual software products for the local small business.

Front office management: - Organizing the daily tasks of a front office team - Reporting - Guest relation management - Reclamation handling - Confirm employee's vacations requests - Evaluate employee performance Sales management: - Acquiring new clients (B2B, B2C) - Pre-sales activities - Marketing

Front office management: - Organizing the daily tasks of a front office team - Reporting - Guest relation management - Reclamation handling - Confirm employee's vacations requests - Evaluate employee performance IT management: - Supervising the IT infrastructure - Contacting suppliers - Handling user rights - Handling security- and fault-related tasks

Reception: - Handling guest/group arrivals and departures - Cashiering - Reporting - Guest relation management - Reclamation handling Sales work: - Acquiring new clients (B2B, B2C) - Pre-sales activities - Reservation - Representing the hotel on fairs and events abroad (Austria, Switzerland, Poland, Germany, Netherlands)