Laura Daniela Pinzon Bustamante

As a Quality Assurance Engineer, I focused on ensuring the website's reliability and usability, contributing to improving the user experience by identifying and resolving defects. I developed and executed test scenarios, proposing solutions to optimize processes. In addition, I developed technical guides on the different procedures of the company, facilitating standardization and efficiency in the team.

Process Optimization: Implemented testing methodologies that reduced testing time by 40%, enhancing team efficiency. Built QA processes from scratch, improving product reliability and meeting user requirements. Quality Management: Led the launch of a web application, achieving over 95% user satisfaction—significantly reduced product defects, ensuring high-quality standards. Tools and Documentation: Utilized tools like Jira, Linear, TestGear, and BrowserStack for efficient bug tracking and visual reporting

- Avianca Project: I supported creating and planning the Dress Rehearsal. - Project Tracking: I tracked the project phases, managing the issues reported in the internal platform. - Bug management: Creation and documentation of bugs using Azure DevOps.