Laura Betancur

Bis 2017, Principal Customer Service Manager, Coltrans SAS - International Freight Forwarder
Medellín, Colombia

Fähigkeiten und Kenntnisse

Microsoft Excel
Microsoft Word
PowerPoint
Internet
Business Intelligence
Marketing
Logistics
Management
Supply Chain Management

Werdegang

Berufserfahrung von Laura Betancur

  • 1 year and 1 month, Sep 2016 - Sep 2017

    Principal Customer Service Manager

    Coltrans SAS - International Freight Forwarder

    - Developed the roles and profiles of the customer service area. - Provided efficiently the customer requirements about your logistics operations. - Controlled and did the sales lead tracking at the regional level. - Led the complaining process and suggestions at the regional level.

  • 1 year and 6 months, Mar 2015 - Aug 2016

    Customer Service Assistant

    Coltrans SAS - International Freight Forwarder

    Provided support in the commercial area in the attention of requirements to provide a timely response to customers.

  • 7 months, Jun 2014 - Dec 2014

    International Commerce Internship

    Colombina SA - Global Food Company

    - Communicated with the suppliers to schedule business meetings with the imports team. - Bought the non-commercial value for a news marketing projects. - Handled of documents with the suppliers in order to ensure the highest quality standards in the imports.

Ausbildung von Laura Betancur

  • Current 8 years and 6 months, since Dec 2017

    German as a second language

    Deutschakademie

  • 7 months, Jun 2013 - Dec 2013

    English as a second language

    St Giles International

  • 6 years and 2 months, Jan 2009 - Feb 2015

    ICESI University

Sprachen

  • Spanish

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

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