Laura DeCloedt

Reviewed client specification to determined appropriate equipment to use to complete a given project; Compiled cut sheets on the equipment. Used predefined budget spreadsheet provided my management to provide a total cost and to insure that project stay within budget when possible and if not to determine the under/overages. Purchased project equipment as predefined in budget spreadsheet, received and documented equipment recording serial num

Provided 2nd level support for help desk technicians for 15 servers and 500+ users; configured and maintained Active Directory Services, Group Policies, DCHP, DNS and email through Exchange Servers. Installed, Configured and migrated Exchange 2003 Server from Exchange 2000 Servers for local and remote users. Traveled to remote company office site to setup new offices and maintain, support users and server equipment for existing sites. Provided 24x7 support to end users.

Provided help desk support to end users, built and configured new workstations for deployment. Maintained network printers, received purchases, created and maintained internal inventory system to track items received. Supported Windows XP, Windows 2000 Professional and Linux.

Networking