Laura Engel

- Projektleitung und -begleitung von IT- und Digitalisierungsprojekten - eigenverantwortliche Unterstützung bei der Beantwortung von Anfragen, Rückfragen und Beanstandungen im GoBD-Umfeld

• Responsibility for dunning process. • Preparing and accomplishing monthly/quarterly/annual financial statements. • Communication to customers: - clarification of invoice items - handling additional requests, e.g. instalment contracts. • Providing support to order management and sales back office team.

• Team Leader accounting and collection. • Continuous reporting to board. • Steadily optimising and advancing internal processes and their automatisation. • Responsibility for invoicing and dunning process. • Management and monitoring of instalment payments. • Communication to clients and tax consultancies: - clarification of invoice items - handling additional requests, e.g. instalment contracts. • Providing support to the customer service team.

• Being in charge of the invoicing as well as the dunning process. • Managing, monitoring and overseeing of instalment payments. • Explaining invoices and their items. • Responding to client's and tax consultancy's requests. • Supporting the customer service team. • Giving a helping hand to steadily optimise and advance internal processes and their automatisation.

Coordinating data from several fields & Posting supplier invoices and monitoring of past entries with SAP R/3 FI & Making posting releases in SAP R/3 FI & Coordinating data through several interfaces (e.g. purchasing, dunning, accounts-receivable and accounting from different fields) & Assisting with in-house training of new trainees & Processing of incoming mail concerning supplier accounting and telephone liaison with suppliers.

Apprenticeship including IHK Qualification: Industrial Clerk

International Entrepreneurship; International Strategy & Sales Management - Summer School Programme in Wales as voluntary part of the MBA studies in cooperation with the University of South Wales (Cardiff) and the FOM

Production, Human Resource Management