Laura Guarino

Report directly to the China CTO, defining and executing the regional Digital Workplace strategy, product portfolio, roadmap and transformation agenda supporting 15,000+ employees across Volkswagen China. Lead a multidisciplinary organisation of 11 internal direct reports and 60 external specialists across workplace engineering, operations, support services and strategic vendor partners.

Directed regional Network Technology, Architecture and Infrastructure services with responsibility for a EUR 6 million budget, delivering 20% cost reduction while strengthening operational stability, governance and service performance. Led 6 internal employees and 30 external specialists, overseeing regional Enterprise IT services spanning network infrastructure, enterprise architecture, data centres and IT asset management.

Built, led and developed cross-functional product organisations comprising Product Managers, Product Owners, engineers and UX specialists, delivering digital products used by customers, dealerships and workshop technicians across the Volkswagen ecosystem. Defined product vision, strategy, OKRs, roadmaps and success measures aligned with company objectives, business priorities and customer value creation. Mentored and coached Product Managers and Product Owners.

Managed card payment system solutions supporting Visa, Mastercard and American Express. Coordinated User Acceptance Testing and maintained stakeholder relationships throughout project stages.

Managed development, quality assurance and delivery through Scrum iterations for derivatives-market solutions. Defined priorities with traders, business owners and stakeholders from market surveillance, clearing and regulatory entities. Supported compliance with EMIR, REMIT, MiFID and MiFID II across IDEM, CurveGlobal Markets, Oslo Bors and energy-market commodities.

Gathered requirements and aligned stakeholders with established processes and quality standards. Led a Quality Assurance team covering test design, planning, automation, defect management and UAT support.

Developed a multimedia social platform for web, iPhone and Android used by Sony Channel and Venezuelan television stations.

Design of a distributed system with media integration that manages physical displays presenting publicity and news, and allows users to interact through mobile devices (M3diaBanking).

English-taught programme covering project management, business processes, finance, management control, quality, operations and international economics.

Focus on software development, database design and administration, graphic computing and operations research.