Laure Charvolin

Cross-functional role in managing employees at the Lyon, Grenoble and Dijon agencies: Operational management of human resources - Overseeing and supporting the management of a 300-strong workforce, in liaison with operational managers and HR teams - Monitoring and communicating key HR indicators (KPIs), such as staff turnover, absenteeism and group objectives - Training and skills development Gathering and analysing employee training needs - Coordination of planning, monitoring and evaluation of training in

- Management of operational issues (employee travel, organisation) - Follow-up of assignments on major account sites - Organisation of the annual appraisal campaign - Monthly receipt of services, monitoring invoicing - Liaison between recruitment and sales teams

During this six-month internship in a Gerontological Psychiatry department at Le Vinatier Hospital Center, alongside a clinical psychologist, I was able to sharpen my professional positioning as well as my clinical approach. I accompanied and followed with great interest patients suffering from psychiatric disorders during their hospitalizations in a closed sector. - Management of crisis situations - Individual and group patient care - Team work with crew under tension