Laxmi Govindan

Evaluate and ensure fulfillment of warehouse technology needs. Guided 10-person team in warehouse system activities on some projects. Cultivate vendor relationship. Manage technology projects to support company growth to $250M in 3 years. WPBS: Led $250K effort to sunset software application and migrate to new system, reducing processing time, enhancing order/backorder visibility. SMARTPOST: Reduced shrinkage to save over $1.5M over 3 years by analyzing shipping costs and margin, customizing shipping softwa

Supported business plan for global expansion; helped establish legal structure, marketing and advertising strategies. Assessed technology needs. Worked as part of the International Cross-funtional team to identify opportunities and issues for franchise operations and direct selling. Managed multiple projects, including: Directed business team in documenting business processes to facilitate and make vendor selection between SAP and Oracle to reduce fees, support, and upgrades costs.

Supported Aftermarket Parts Group and Field Service Group by managing projects and leading cross-functional team. Implemented critical applications, oversaw data-processing operations, and ensured optimal performance of intranet, e-commerce, and ERP systems.

Oversaw internal systems and communications technology by managing 22-person department. Served on Reengineering Team, challenged to enhance company efficiency and positioning via new strategies and processes. Facilitated change, scope, risk, and configuration management activities by establishing effective policies and procedures. Created SLAs between Shared Services and System Support departments.

Built firm from ground up and delivered outstanding consulting services to start-up, manufacturing, real estate, publishing, and wholesale distribution clients. Managed projects including business requirements development, vendor/software selection, system design management, data mapping/conversion, UAT, documentation rollout, and ERP system implementation.