Lee Evans

I am fairly decent Berlin City Guide who runs Berlin&Beyond, a small family owned provider of private city tours and excursions in and around Berlin.

Authored and Researched several sections of the Fodor's Germany Travel Guides

Travel writer and consultnat for Rick Steves: Germany. Tour guide for Berlin-Prague-Vienna and Tallinn-Helsinki-St. Petersburg tours

Supervised information and ticketing services for international travelers of the German Railroad urail Aid Office in Berlin.

Administered small office of professional organization. Analyzed membership trends Conducted membership surveys Reviewed and revised office procedures for keeping and maintaining membership database. Recruited new members and integrated them into the organization Increased membership through new marketing strategies

Administered entire hotel operation during night shift. Formatted and revised hotel forecasting reports Solved hotel guest and management problems and complaints Supervised all night employees Performed nightly hotel rooms revenue audit Reviewed and revised hotel policies and procedures

Guest Services Representative and Concieerge

Solved guest problems and alleviated complaints Administered Front Desk operations Restructured night-shift operations Trained other employees Marketed hotel and amenities to potential guests Coordinated functions of lobby staff Performed nightly audit of all front desk activities

Central European Cultural and Intellectual History.

Art History

Central European history, Art History, Cultural anthropology