Lena Ratzek

Handling calls and cases from internal customers on HR-related issues, as well as redirect questions to other, appropriate HR resources such as Payroll, TM, TA, and Comp & Ben, supporting workforce administration and system testing in Workday and participating in key projects that fall within the scope of HR Operations

Being the first point of contact for employees and managers, executing HR administration processes and HRIS data management and improving internal policies

Handling employee and manager queries, maintaining policies and HR records, on- and offboarding, collaborating with stakeholders and payroll processing support

Acting as a liaison between company and candidates, contract management, supporting employees during and after the hiring process and talent scouting

• Business English • Global Strategic Management • Human Resources Management • International Economics • International Marketing • International Politics • Research