Dipl.-Ing. Lenka Michálková

Working closely with senior accountant, reconcile accounts payable and receivable, verify receipts, financial statements, ledgers, and other documents pertaining to finances, managing budget, compiling data for income tax returns, managing calendars for the CEO and the President, extensive travel arrangements (flights, hotels, visa applications, etc.), organizing and attending High Level Government meetings, creating and updating expense reports, working closely with the General Manager of the hotel

Manage all accounting transactions in accounting software Alfa, reconcile accounts payable and receivable, ensure timely bank payments, compute taxes and prepare tax returns, billing and business correspondence, comply with financial policies and regulations, preparing financial reports, monitoring budgets, reconciling bank statements

Working on an implementation of a new core banking system “Fusion Banking Loan IQ”, attending meetings to understand the scope and requirements of the project, working with cross functional teams to develop test cases used during UAT, testing accounting functions of Loan IQ, preparation of expected results for test cases ( general ledger entries and calculations), reporting revealed bugs via JIRA, monitoring balance sheet and P/L in post-live stabilization phase using excel functions and pivot tables

Collaborating with the marketing manager, internal teams and clients on marketing strategy and campaigns, preparation of marketing reports by collecting, analyzing, and summarizing sales data, delivering reports on research findings through written documents and verbal presentation, conducting market research and analyze potential customers, supporting service and editorial management as well as key account manager, contact point for corporate clients, wireframes review, text design

Creating and maintaining accessible, retrievable computer archives and databases, incorporating current advances in electric information storage technology, sorting, processing and archiving clients´ accounts, data handling and processing them in excel through pivot tables

Supporting administration of language courses for immigrants and refugees, course organization, planning, evidence of participants and communication with them, supporting daily and ad-hoc administrative activities

Assessing customer needs and providing assistance and information on product features, remain knowledgeable on products offered and discuss available options, opening and closing procedures as determined by management, accurately total, process and collect payments from guests, stocktaking, suggesting ways to improve sales ( planning marketing activities, changing the store´s design), ascertain guest satisfaction, resolving any guest issues or concerns

Instruct group of private lessons of varying ability levels, as assigned, instruct students of any age as well as children, greets and assists guests in friendly, helpful, respectful manner

Meeting client´s requirements and provide them assistance during they stay in Tunisia, transfering clients from an airport to the hotel, dealing with clients´ queries and complanints about the itineraries, service or accomodation, organizing meetings, guiding sightseeing tours, organizing and planning activities for children, communication with management of travel agency and Tunisian partners, administration

Exchange study program

study program entirely in English

exchange study program

study program entirely in English