Lenka Sebestova

- Plan and analyze assortments for designer diffusion brands, making sure we meet sales and profitability targets. - Use data to forecast demand and optimize product allocations. - Work with Buying, Operations and Supply Chain teams to align strategies and drive revenue growth. - Prepare and present reports with insights and recommendations for management on a weekly basis. - Build strong working relationships with brand partners.

- Oversaw daily hotel operations, ensuring smooth running of departments in a 4-star luxury property. - Acted as Housekeeping Manager after a resignation, leading the team and coordinating external suppliers. - Maintained quality and visual standards of rooms and guest areas, reporting outcomes to senior management. - Handled guest complaints and problem-solving, ensuring a premium experience for VIP and regular guests.

- Assisting Housekeeping Manager with everyday tasks. - Cooperation with other departments, cooperation with external company, communication with suppliers. - Acting Housekeeping Manager after resignation of the Housekeeping Manager. - Being responsible for the smooth functioning of the whole department. - Realising assign projects, training and leading team members. - Admin tasks like approving hours, scheduling, approving invoices.

- Advised customers on luxury beauty products and built long-term client relationships. - Reached and exceeded sales targets through personalized service and upselling. - Helped organize in-store events and created engaging product presentations.

- Gained first-hand experience in representing global luxury brands in a retail environment. - Built long-term customer loyalty by creating a personalized and premium shopping experience. - Supported in achieving and exceeding sales targets through upselling and cross-selling.

- Delivered daily activities for children in the mini club, ensuring a safe and fun environment. - Led sport sessions including pilates and aquagym for adult guests. - Hosted evening entertainment such as games and quizzes to enhance guest experience. - Collaborated with an international team of 15 people.

- Checked garment quality for Italian, French, German, and Austrian clients. - Worked with production teams to maintain quality standards. - Preparation of fabrics for CNC machine using CAM software.

Inspected garment quality for international clients, ensuring compliance with strict standards. Collaborated with production teams to ensure final products met established quality standards. Prepared fabrics and oversaw operation of CNC machinery using CAM software.

Master thesis: Creative Innovation to be more sustainable