Lewis Blakey

• Led curriculum renewal projects involving over 350 lessons, managing timelines, resource allocation, and stakeholder communication to ensure alignment with organisational goals. • Conducted analysis to devise curricula that aligned closely with the CEFR framework. • Used data-driven insights and stakeholder feedback to refine materials, ensuring relevance and improved user experience.

• Collaborated with cross-functional teams to align hiring strategies with organisational objectives and ensure timely onboarding of talent. • Implemented quality control measures to monitor and enhance hiring process, ensuring a consistently smooth experience. • Analysed performance metrics and feedback to identify areas for improvement, driving initiatives that improved hiring process and stakeholder satisfaction.

• Responsible for the management of the directors´ schedules, attending to and filtering of incoming calls and business travel involving extensive ticketing using the Amadeus system. • Co-ordinating effectively with the holding group in London to ensure smooth communications between them and members of the Board in Madrid. • Assisting with in house translations from Spanish to English, ensuring all material produced in English is readable, engaging and appropriately rendered in the target language.

• Company representative for small, independent tour operator acting as the first port of call for guests; • Conducting welcome meetings and representing the company in a professional manner at all times; • Independently managing and promoting a well-structured programme of high-adrenaline activities targeted towards enhancing the guests' holiday experience and generating revenue for the company; • Managing transfers to and from the airport

• Working with small groups of adult B1/B2 level students in an informal setting; • Delivering conversation classes to teach relevant vocabulary and grammar through topic-based discussion; • Providing more intensive, one-to-one tuition for select clients, if requested, and designing an appropriate outline for their tuition based on their needs.

• Responsible for preparing, organising and managing a cultural education programme for youth participants (aged 16-25) of the Erasmus+ training programme; • Giving guided tours of the city and areas of local interest to give a dynamic introduction to Portuguese history, art and culture; • Preparing and teaching a Portuguese language course for absolute beginners as well as a formal assessment for them.

• Working with a two groups of 5-7 C1 level students following a communicative methodology; • Managing and running the school’s extra-curricular English language based activities for learners of all ages and levels such as music, games and story clubs; • Promoting an English-speaking environment within the school to encourage use of English outside the classroom.

• Overseas representative for a world-leading travel company offering highly attentive customer service; • Delivering welcome presentations to promote company excursion and boost sales; • Dealing with customer queries and complaints in a prompt manner and to the customer's satisfaction; • Working alongside a large hotel-based team, local hoteliers and other suppliers to ensure the smooth running of day-to-day business operations in a 5* hotel.

- Intro to Digital Marketing - Digital Marketing Immersion - Specialisation in Data Visualisations with Python

- Spanish language, sociolinguistics and language variation - Portuguese language