Lida Liberopoulou

Experienced IT integrator and deployment specialist with over 10 years of expertise in software integration, and troubleshooting for major telecom clients, including Vodafone. Skilled in managing complex deployment projects, leveraging AI tools to optimize processes, and ensuring seamless integrations that meet evolving client needs. I excel at translating technical requirements into practical solutions, fostering strong client relationships, and delivering results that enhance efficiency and satisfaction.

- Managed Vodafone Live! system deployments across Europe, ensuring high uptime and client satisfaction. - Facilitated communication between global and local teams to align on technical needs and milestones. - Led integration projects, delivering enhancements like Google Search integration to boost engagement. - Developed J2EE and Android support apps for internal use, driving operational efficiency.

- Facilitated the integration of external content partners, streamlining their onboarding process and ensuring seamless service delivery to enhance customer satisfaction. - Delivered comprehensive training and support to partners, enhancing their technical understanding and effective use of Vodafone Live! Services. - Collaborated with internal teams to diagnose issues and implement upgrade

- Contributed to the design and development of Velti's Content Management System (CMS) and Service Delivery Platform (SDP), which were adopted by major telecom clients for managing their Value-Added Services (VAS). - Specialized in developing SMPP (Short Message Peer-to-Peer) components of the SDP, enabling the efficient delivery of SMS and MMS content. - Provided consultancy and technical expertise on external telecom projects, supporting both public and private sector clients