Lilia Palella

Dipartimento: Vendita - Commerciale, - Office duties: I have managed the Company contacts by phone, mail, fax and at the front office. Planned interaction with clients, based on deadlines. - Assistant trade analyst in promoting trade fairs; I learnt which are requirements and issues of clients and how to solve them. - My responsabilities comprehend: to manage a database of 13thousand contacts capacity (for an important British fair Viva Italia Show 2007,Olympia-National Hall, London),to give correct infor

Dipartimento: Marketing - Comunicazione, Assistant Visual Merchandising for Morellato, Sector and Miss Sixty(jewels). I was good at learn how create original presentations. I displayed goods coherently and they were in harmony with the environment.

Dipartimento: Marketing - Comunicazione, I enjoyed to invite customers into the pub and managing the contacts. I publicized special events. I became very expansive person.

Dipartimento: Vendita - Commerciale, Promoter-Hostess for Free-Way S.r.l., Milan, multinational company of the information and communications technologies (Canon, Panasonic, Palm) Promoter-Hostess for Sunsea Service S.r.l., Casamassima (Ba), Italy. It has been my first contact to the working world and I soon learnt the values of work ethics and responsibility.

Dipartimento: Vendita - Commerciale, I managed a big people flow. I learned compare myself with various young customers. I gained the confidence of teenagers and adults.

ANVI Milan Italy. Study of layout of stores, window design, packaging with laboratories, lighting-techniques with laboratories, sensorial marketing, colour science. - Teamwork: drawing and layout of a clothing retail store. - Design and realisation of perfumery and clothing shop window in to labo

INTERN-Assistant trade fairs promotion at Italian Chamber of Commerce for the UKLondonUK. Fairs Promotion and extension of business relations between theUKand Italy -I have managed the Company contacts by phone,mail, fax and at the front office.Planned interaction with clients, based on deadlines.

Thesis in Human Communication Science, titled: Nonverbal Communication in help re-quests. - Specialization: Public and organizational Communication. Business Comunication, marketing e public relations. - In particular, the exams that focused on the consumer behaviour with respect to brands/companies