Line Sibbesen

Angestellt, Customer service specialist Nordic, zooplus AG
München, Germany

Fähigkeiten und Kenntnisse

Customer care knowledge and contacts in the fashio
flexibility
good communication skills and foreign language ski

Werdegang

Berufserfahrung von Line Sibbesen

  • Current 13 years and 4 months, since Mar 2013

    Customer service specialist Nordic

    zooplus AG

    I am responsible for the Nordic customer care (DK,SE and FI), and am currently working on developing and adapting the given customer care tools to fit the Nordic customers as well as starting up a cooperation with an external call center. I am responsible for several agents.

  • 1 year and 4 months, Nov 2011 - Feb 2013

    Customer service specialist Denmark

    zooplus AG

    I was responsible for the Danish customer care, and was working on developing and adapting the given customer care tools to fit the Danish customers.

  • 1 year and 2 months, Jul 2006 - Aug 2007

    Intern

    Infineon Technologies

    Did technical training academies, recorded and uploaded e-learning sessions, maintained our intranet site, used Visio and SAP.

Ausbildung von Line Sibbesen

  • 1 year and 1 month, Jul 2009 - Jul 2010

    Area studies

    Donghua University

  • 5 years and 1 month, Sep 2007 - Sep 2012

    Business, Language and Culture (Chinese)

    University of Southern Denmark

  • 3 years, Aug 2001 - Jul 2004

    Business high school in Denmark

Sprachen

  • German

    B1-B2 (Gute Kenntnisse)

  • English

    C1 (Fließend)

  • Danish

    C2 (Verhandlungssicher / Muttersprachlich)

  • Chinese

    A1-A2 (Grundkenntnisse)

  • Norwegian

    A1-A2 (Grundkenntnisse)

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