Lisa Cajé

Responsible for limehome's CRM and loyalty program, which includes: - E-mail marketing along with the B2C newsletter. - Creation, testing, analysis, and optimization of automated campaigns/journeys. - Reporting and analysis of relevant KPIs, as well as optimization of the reporting. - Close cross-departmental collaboration with Product Managers, BI, and the Guest Experience team to constantly improve the loyalty program and loyalty touch points on the website.

- Driving channel distribution of 650 listings across multiple OTAs and Meta-Search Engines, as well as evaluating, testing, and coordinating the onboarding of new channels. - Taking over and closely collaborating in the implementation of cross-departmental projects to continuously improve online presence. - Managing external stakeholders and partnerships, building strong relationships with them. - Ensuring smooth API/technical channel integrations (both direct or via channel manager).

- Support in the operational day-to-day business of the department (correspondence, appointment coordination, phone inquiries) - Supporting implementation of promotion packages: Verification of incoming orders, coordination with external sales force, processing of complaints - Support in the development of customer-specific sales promotion measures - Creation of presentations - Communication & coordination with agencies - Maintenance and updating of the service catalog - Entering orders in SAP R/3

Voluntary internship in the event‘s department of the Brenners Park-Hotel & Spa, member of the Oetker Collection, Leading Hotels of the World and Selektion deutscher Luxushotels. Daily tasks included preparing event offers, contracts and supporting the event planning process of weddings, congresses and other events.

Internship Front Office and Concierge at the Seaside Grand Hotel Residencia, member hotel of the Leading Hotels of the World.

Full time job as a working student in production processes.

Major in Business Administration with specialization in International Strategic Management (Ekonomie magisterexamen, huvudområde företagsekonomi, fördjupning internationell strategisk ledning)