Lisa Ursenbach

Present in 24 countries, Sopexa has extensive experience in anticipating innovation, understanding the latest trends and developing impactful communication strategies, while taking into account local customs and cultures. • Business Development • Study of the Australian Food & Drink Market • Create trade and consumer databases • Write coverage and event reports • Assist with content plans • Participate in the organization of various masterclasses, press events and a festival.

- Created and developed national and international partnerships. - Organized international events and conferences. - Translated content (articles and publications from Europe Etudes) into English and German. - Managed international social networks (Xing, Linkedin). - Implemented an international strategic development plan.

Followed-up and managed studies, from the commercial proposal to the presentation to the customer. • Wrote commercial proposals • Created questionnaires and Database • Recruited and followed-up pollsters and researchers • Drafted administrative documents (customer agreement, mission summaries, amendments, etc.) • Made methodological and strategic direction recommendations • Followed-up and corrected the study reports • Presented the results to clients

Europe Etudes is the Junior-Enterprise of EM Strasbourg Business School. - Translated technical documents into English and German - Monitored and covered several events - Prospected (mailing, phoning, events) - Managed international tenders - Organised international commercial meetings - Negotiated - Wrote commercial proposals

Les secrets du chocolat is a museum that transports its visitors from the origins of chocolate to its manufacture. I have carried out several missions there, over different periods between 2017 and 2018: • Welcomed and informed customers as receptionist • Advised sales & in-store procurement • Animated chocolate workshops (Mouldings, tastings & explanations) All these tasks were performed in French, German and English

- Set up different division - Managed a team of 22 people - Managed schedules and implementation of deadlines - Organised weekly meetings - Participated in purchasing & negotiations with different partners - Followed-up the different tasks - Created posters and various communication elements - Made the link between the administration and the volunteers

Fille Au Pair en Nouvelle-Zélande