Ljubov Gerchikova

- SAP 1st and partially 2d line support - collecting SAP users requests and find a solution to resolve it - working with MM, SD, QM and FI modules - prepare URS docs, user manuals, technical specifications for ABAPers and second level consultants - ABAP skills - working with tickets in SOLMAN and SNOW systems, - manage implementation of SAP itegrations with 3d party applications via IDOC and Middleware Solutions - SAP ARIBA experience (interface ARIBA <-> ECC, ARIBA issues solving)

Развитие существующего функционала SAP ERP ABAP developments 3d line support

SAP: - SAP implementation project manager for Russian Entity - user documentation - legal system adoptation - key user FI/MM/SD - ABAP development in FI/MM/SD (reports, print forms PDF/Sapscript/Excel, queries, XSLT-transformation, enhancements, OpenFI, etc.) - Electronic DocFlow (integration with legal solution) - EDI impelmentation progect management (ORDERS, ORDRSP, DESADV) - 1-st/2-d user support SAP EVV FI/MM/SD - SNOTE installation BI: QlickView reports development

- controlling and managering IT department employees - budgeting - soft- and hardware purchasing - Microsoft Exchang solution implementation - helpdesk - distributed network administration (5 servers, ~150 users) - operational costs control (internet, mobile phones, etc.) - office relocation planning

- company distributed network administration (10 servers, ~250 users): Windows 2000/2003 Server administration, laptops preparation and support (Windows XP), helpdesk - backup solution implementation (Symantec Backup Exec software) - corporate solution based on Cisco environment (VPN Concentrator 3000, PIX 515, Cisco SOHO91, Cisco 871, Cisco 3640, Cisco VPN client) - Implementation of SharePoint 2003 Server - MS SQL Server 2000 Administration, stored procs developments - MS Access apps development

LAN administration, helpdesk, software and hardware purchasing