Loay Abouelregal
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Loay Abouelregal
- Current 7 years and 8 months, since Oct 2018
Call center agent
United payment service
-Delivering customer requirements, feedback and inquires via phone. -Preparing Financial documents and data review. -Responsible for arranging and receiving store supplies. -Assigned for corporate business arrangements.
- 1 year and 6 months, Sep 2015 - Feb 2017
Customer Service Executive
Qatar National Bank
• -Providing assistance to account holders and QNB first and QNB first + customers. • -Assigned for handling suspicious transactions line. • -Trained for Equation system, base 24, CFMS,3D secure and online chat
- 2 years and 7 months, Feb 2012 - Aug 2014
Call Center Agent
Union National Bank.UAE
-Answering Inbound calls and to provide information regarding all the retail banking products. -Acquire product knowledge on; accounts, loans, cards, branch working hours/locations; ATM locations etc. -Deal with all customer requests/ complaints in a professional way to bring about a positive outcome. -Issuing and writing IT tickets, filling required banking forums for lost and stolen cards. -Demonstrate a high level of critical thinking and problem solving skills to support customers.
Ausbildung von Loay Abouelregal
- 4 years and 3 months, Apr 2006 - Jun 2010
Accounting
Suez Canal University,Faculty of commerce
Sprachen
German
B1-B2 (Gute Kenntnisse)
English
C1 (Fließend)
Arabic
C2 (Verhandlungssicher / Muttersprachlich)
XING Mitglieder mit ähnlichen Profilangaben
XING – Das Jobs-Netzwerk
Über eine Million Jobs
Entdecke mit XING genau den Job, der wirklich zu Dir passt.
Persönliche Job-Angebote
Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.
21 Mio. Mitglieder
Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.
Kostenlos profitieren
Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.