Lokesh Hebbar

I worked on Airtel B2B's Mobility and Blackforest products. I have created and improved the features and experience. • Designed the Declare and Allocate payments experience from scratch served in the decrease of quire call by 40% and 260k transactions made through in the first month. • Designed the Help and Support experience from scratch which got more engagement from customers by 70k first month. And it also impacted on reducing the service request tickets and calls.

I managed design for Travel Management and Car and Ground transportation SGP migration as an individual contributor. • Redesigned the experience for setting up travel policy and approval flow by combining NA and EU legacy platforms, which helped travel managers to set up and manage easily. • Worked on improving the user profile journey for existing and new onboard users to set up a profile that helps "All set to book a trip"

Responsible for designing warehouse management system applications. Conducted the field research and did tasks along with the Wearhouse operation team. Created persona, use cases, story to define the user journey. With brainstorming session generated ideas, created the prototypes, and tested in the wear house. With the new solution, we increased system efficiency.

Worked closely with the Stakeholders, Product managers, conducted user interviews, user research with a team and developed personas to help set up the design process. Through card sorting, creating a consumer journey mapping, sketching ideas and creating wireframes delivering the best user experience of the product. Designing pixel perfect design and documenting the interaction patters creating style guide.

Specialize in making complex interfaces approachable. As a UI designer, I drive features and UI from concept to release. Worked on the wireframe, UI design, user flows, specify interactions and error conditions, and contribute to visual design. Collaborating with other designer successfully delivered more than 6 projects.

Worked with product and marketing managers to gather the required and involved in creating wireframes, rich UI mock-ups, design style guides and style guide to help engineers team to be on the same path. Create custom e-learning portals for client on demand.