Luca Marchesan

- Preparation, Planning and Project Execution & Delivery - Expectations, Timelines, Milestones, Deliverables, Reporting, Risks Structure - Deployment (installation/upgrade/integration) - worldwide operators, remote and on-site, on-prem and Cloud (AWS) - DVB systems in-house build (Germany-Ismaning) - Proactive collaboration with R&D working on new features and general improvements - Ansible Automation - Technology: IPTV/OTT/DVB

Worldwide Customer Care Support Deployment (installation/integration/upgrade/test) - worldwide operators remote and on-site VCAS for DVB solution build in Ismaning (Germany) Proactive collaboration with R&D working on new features and general improvements Project Management, on specific project with a high level of technical complexity

Telecom Italia - Radio Satellite Maritime Services As Team Leader I managed internal and external resources. Defining target, timeline, milestones. As Systems and Network Engineer/Trainer: Network optimization and Security Management (Cisco oriented) Company mail server management Linux and Windows systems administration VMware vSphere 5.1 Training on the job for operators Technical Support - Level III

Monitoring activity Errors management and troubleshooting devices and services Platform Wind-IPTV, on Microsoft Mediaroom Servers (Win2003Server, Solaris, Linux RHE), encoder, decoder, network devices (Alcatel and Cisco). Alcatel A8950, MS MOM, Agama management. Daily and weekly technical reports