Lucian Sturz

Angestellt, Lead Generation Team Leader, CallPoint New Europe
Bucharest, Rumänien

Fähigkeiten und Kenntnisse

CallPoint New Europe offers a large variety of out
email and chat)
which include: * Customer Care: from reservatio
inbound telesales
cross and up-sales
customer reactivation and technical support * C
cross sales via retention programs * Collection

Werdegang

Berufserfahrung von Lucian Sturz

  • Bis heute 14 Jahre und 3 Monate, seit Apr. 2011

    Lead Generation Team Leader

    CallPoint New Europe

    Leading a team of 3 Junior Business Developers in charge of lead generation for the French, Italian and German markets, reporting directly to the Vice President of Sales. Also in charge of lead generation for the US and UK markets via cold call, direct email and business networking sites and passing the leads to the people responsible for negotiation belonging to CallPoint New Europe's management team.

  • 1 Jahr, Mai 2010 - Apr. 2011

    Junior Business Developer

    CallPoint New Europe

    Junior Business Developer tasked with finding companies interested in the services provided by CallPoint New Europe via cold call, direct email and LinkedIn. Activity focused mainly on the US and UK markets but not restricted to them. Other duties include translating important company documents from Romanian to English, from English to Romanian or from French to English, running reports on the activity of other direct competitors or running internal reports involving important company metrics.

  • 4 Monate, Feb. 2010 - Mai 2010

    Technical Support Engineer

    CallPoint New Europe

    Level 1 Technical Support Engineer for one of the world's leading antivirus software producing companies.

  • 6 Monate, Dez. 2009 - Mai 2010

    Customer Care Representative

    CallPoint New Europe

    Customer Service Representative tasked with handling customer service cases coming from the clients of a world leading retail and e-commerce companies activating on the Romanian market.

Ausbildung von Lucian Sturz

  • 4 Jahre, Okt. 2005 - Sep. 2009

    Computer Science

    Politehnica University Of Bucharest

    IT Software

Sprachen

  • Englisch

    Fließend

  • Französisch

    Gut

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